Multi-Channel Setup & Marketplace Management
Supporting customers through multiple channels is no longer an option; it's a necessity.
It's true! Customers today expect to interact with brands from a variety of touchpoints, dependant on where they are, which device they are using and the speed in which they need a solution.
Online purchasing decisions have been seriously impacted by the likes of Amazon, who make both the transaction process and the speed of delivery into an art. But the world is a big place and while Amazon has the current lion's share of online product offerings, eBay remains the go-to place for superb value for money.
For brands, your own website is still your best ally, being the most manageable representation of your products and business. However, not having a presence in as many other marketplaces as possible keeps you small and missing fast opportunities to sell.
Going multi-channel is the answer, sitting above all touchpoints and being a one-stop-shop for managing your entire inventory.
LVM Consulting have direct experience in developing and manging online businesses via multi-channel solutions. Our multi-channel consulting will generally cover:
- Choosing the Right Marketplaces to Suit Your Products & Business
- Set-up & Integration Planning & Roadmap
- Inventory Configuration & Marketplace Templating
- Ongoing Active Inventory, Shipping & Order Management
- Product Photography